SHIPPING AND RETURNS
How long does the delivery take?
The delivery time within Germany is usually between 1 and 3 business days. Shipments to Austria and Switzerland usually take between 2 and 8 business days. If a product has a longer delivery time you will be explicitly informed on the website.
How much are the shipping costs?
Within Germany, shipments are free of charge from an order value of 30€. If the order value is less than 30€, the shipping costs are 4,95€ (incl. VAT). Shipping costs for shipments to other countries vary depending on the country of the recipient. Shipping costs for orders from other countries are paid by the buyer. If shipping costs are incurred for your order, you will be notified of them in the ordering process.
How do I track my order?
As soon as we have shipped your package, you will receive a shipping confirmation email. In this email you will also find the link and code to track your order.
How can I return a product?
You can return your received goods free of charge within 14 days after receipt. To do this, you must print the return slip and attach it to the package.
How do I complain about a product?
You can write or call us Mon-Fri, 10:00 - 16:00 on +49 173 4950935. You can also send us your complaint by email to info@achore.com. We will take care of your request as soon as possible and try to solve the problem.
ORDERS
What payment methods are accepted?
You can choose between the following payment methods for the payment of your order: PayPal, Klarna, Mastercard, Visa, Maestro, Apple Pay, Google Pay, Shop Pay, bank transfer and prepayment.
Do I need a customer account to buy a product?
To place an order in our online store, you do not need a customer account. You have the possibility to place an order as a "guest". By creating a customer account, you can view your orders at any time on our website and do not have to re-enter your data for subsequent orders.
Can I cancel an order?
It is not possible to cancel or change a placed order. You must return the order after receiving the corresponding goods and place a new order.
PRODUCTS AND COMPANY
How do ACHORE compression socks work?
Targeted compression in the joint and calf area has been proven to have various positive influences on your body. The millimeter-precise pressure control ensures optimal blood circulation and oxygen supply to your muscles. As a result, you won't get the feeling of heavy legs and swollen feet when wearing the socks. In addition, the close skin contact ensures increased activation of the skin receptors. This increases the tension in your muscles, stabilizes your ankles and protects you from ligament and tendon injuries.
Which product do I need?
Which product you should wear depends on the purpose it should serve. ACHORE compression socks are primarily designed for athletes, so the scope of application is primarily related to exercise and recovery phases after sports. If you want to increase your athletic performance, minimize your risk of injury during exercise or fight against acute pain, we recommend our ACHORE Power Socks. If you want to regenerate your leg muscles quickly and in the best possible way after exercise, we recommend ACHORE Ease Socks. They are made of extra thin and breathable material to ensure maximum comfort. All in all, we recommend every athlete to wear both Power Socks during sports and Ease Socks for regeneration to achieve the best possible effect. Of course, our Ease Socks in particular are also great for use in everyday life or on long trips to stimulate blood circulation and relieve your legs. What size do I need?
The sizes of our compression socks depend on the shoe size and the calf circumference. You can find the corresponding size chart in the product details of our compression socks, from which you can take your recommended size.
For which sports are ACHORE compression socks suitable?
Basically, wearing ACHORE Power Socks is worthwhile when practicing any sport in which wearing socks is possible and permitted. Especially for sports in which the elasticity, strength and/or endurance of your leg muscles is important, it makes sense to wear compression socks. ACHORE Ease Socks are suitable for regeneration after any kind of physical exertion and exhaustion of your leg muscles and therefore for almost any sport.
When should I wear ACHORE compression socks?
Our compression socks are designed for use during and after exercise. We therefore recommend using our compression socks exclusively for the designated functions and advise against wearing the socks while sleeping. When you lie down for a long time during the night, the pressure in your arteries decreases, which causes the compression pressure of the socks to become too strong in relation.
Why did we found ACHORE?
ACHORE's mission is to make the power of compression more accessible to everyone. The incredible effect of compression on our body's performance has been scientifically proven, yet the technology is still far too underutilized. This is primarily due to existing compression sock providers neglecting a big part of their target audience due to unappealing product designs and outdated communication approaches. We want to bring a new, modern product to the market that also appeals to young, fashionable athletes. We want to build a strong brand with a strong community and redefine compression.
What does ACHORE mean?
ACHORE was born from our brand claim and philosophy: Let's achieve more. Composed of the words Achieve and More, the name becomes the guiding principle of our movement. We want to inspire people to achieve more in sports. ACHORE means to continuously improve your performance and to have no more limits.
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